Contact Us Immigration TS - Nexus Department All Support is processed by email and the fastest response time is via the contact form found to the right of this page. To ensure a faster response, please be sure to submit a message that most closely describes your question. Please include your existing membership number/PASSID and/or UserID. Support requests/questions by non existing Immigration TS applicants or without existing membership number/PASSID and/or UserID may take longer and/or you may not receive a response until normal operations resume. Status Updates It maybe possible at times for email notifications to arrive in your email inbox junk/spam folders. If you have previously applied and require a status update, Please check your email inbox, including any spam/junk folders before contacting us for any status updates. GMAIL accounts have recently had severe issues with legitimate emails arriving in junk/spam folders.
Send us an email: Use the Customer Contact form on the right, or FAX Toll Free: 1.833-US-NEXUS
Applications & Complaints: (Do not send applications to our contact center! All forms must be electronically submitted by online application, e-mail or fax!) Customer Service & Complaints by email Immigration TS - Nexus Department
FAX Toll Free: 1.833-US-NEXUS (For security purposes, calls may be traced, recorded and/or monitored)
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