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CANADA

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Contact Us

 
Immigration TS - Nexus Department

All Support is processed by email and the fastest response time is via the contact form found to the right of this page.

To ensure a faster response, please be sure to submit a message that most closely describes your question. Please include your existing membership number/PASSID and/or UserID.

Support requests/questions without existing membership number/PASSID and/or UserID may take longer.

Send us an email:

Email: ex2-info@nexus-card.ca

 or use the customer Contact form on the right

FAX Toll Free: 1.833-US-NEXUS

 

Address:

(Do not send applications to our contact center!  All forms must be electronically submitted by online application, e-mail or fax!)

Customer Service & Complaints by mail

Immigration TS - Nexus Department

1 Rideau St

Ottawa

ONTARIO K1N 8S7

 

 (For security purposes, calls may be traced, recorded and/or monitored)

 

 

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